Shipping & Returns

At The Flower Market Co, every bouquet is carefully wrapped and prepared with love before making its way to you.

We are a small, design-led brand and truly appreciate your patience and support while we create and ship your forever flowers.

SHIPPING

Orders are typically processed within 2–10 business days.

During launches, collection releases, holiday periods or promotional events, processing times may be slightly longer.

Please note that shipping timeframes are estimates only and may vary due to customs processing, carrier delays or high-volume periods.

Tracking information will be emailed once your order has been dispatched.

We proudly ship worldwide.

International customers may be responsible for any customs duties, taxes or import fees charged by their local country.

Unfortunately, The Flower Market Co is unable to control or predict these charges.

We hope you absolutely adore your forever flowers.

Due to the delicate and handmade nature of our products, we do not offer returns or exchanges for:

unless required under Australian Consumer Law.

If your order arrives damaged or faulty, please contact us within 7 days of delivery at hello@theflowermarketco.com

Please include:

We will happily review the issue and arrange a replacement, store credit or refund where appropriate.

Custom bouquet arrangements and personalised orders may be considered final sale and may not be eligible for return or exchange.

If you have any questions regarding your order, please contact us at:

hello@theflowermarketco.com

Thank you for supporting The Flower Market Co 🌷